Terms & Conditions
Terms & Conditions
Terms and Conditions Terms & Conditions – Vinner Healthcare 1. Introduction This website www.vinnerhealthcare.com (“Website”) is owned and operated by Vinner Healthcare (“Company”, “we”, “our”, or “us”). By accessing or using this Website, users agree to be bound by these Terms & Conditions (“User Agreement”). Continued use of the Website constitutes acceptance of any updates or modifications. For queries or complaints: 📧 info@vinnerhealthcare.com 📞 +91 91529 23231 2. Communication & Consent By providing contact details (including phone number), users consent to receive: Order-related updates Customer support communication Promotional and marketing messages Health-related informational content via WhatsApp, SMS, calls, and email. Users may opt out anytime (see Section 11). 3. Use of Website Users agree to use the Website only for lawful purposes. The following activities are strictly prohibited: Uploading or sharing unlawful, abusive, defamatory, or harmful content Attempting unauthorized access to systems or data Disrupting Website functionality Violating any applicable laws or regulations Copying or exploiting Website content without permission 4. Intellectual Property Rights All content on this Website (text, images, graphics, logos, design, software) is owned or licensed by Vinner Healthcare and protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited. 5. Product Information & Pricing We strive to ensure accurate product descriptions and pricing Prices are subject to change without notice Minor variations in packaging, color, or appearance may occur All listings represent an invitation to offer, not a confirmed sale 6. Orders & Acceptance Placing an order constitutes an offer to purchase Orders are accepted only upon dispatch We reserve the right to accept, reject, or cancel any order If contact details are provided, order confirmations will be shared via email, phone, or WhatsApp. 7. Payment Terms Payments are processed securely via third-party payment gateways We do not store sensitive financial details In case of payment errors or fraud, liability rests with the user If an order is canceled after payment, a refund will be processed as per standard timelines. 8. Quantity Restrictions We reserve the right to limit or cancel orders based on: Quantity per user or household Repeated orders using the same account or payment method Suspicious or bulk purchase behavior 9. User Responsibilities Users agree to: Provide accurate and complete information Maintain confidentiality of account details Use the Website responsibly and ethically Avoid misuse of communication channels 10. Third-Party Services We may use third-party platforms for: Payments Delivery/logistics Analytics WhatsApp communication We are not responsible for failures, delays, or issues caused by third-party services. 11. Opt-Out & Grievance Redressal Users can: Opt out of promotional communication anytime by replying “STOP” on WhatsApp Contact support for assistance or complaints 📞 +91 91529 23231 📧 info@vinnerhealthcare.com We aim to resolve issues within a reasonable timeframe. 12. Limitation of Liability Services are provided on an “as-is” basis without warranties We are not liable for indirect, incidental, or consequential damages We are not responsible for external issues (network errors, third-party failures, etc.) Maximum liability is limited to the value of the product purchased. 13. Indemnity Users agree to indemnify and hold Vinner Healthcare harmless against: Claims arising from misuse of the Website Violation of laws or third-party rights Breach of these Terms 14. Eligibility Users must be legally capable of entering a contract under Indian law We reserve the right to suspend or terminate access if eligibility is violated 15. Shipping & Geographic Limitation Products are delivered within India only Orders from restricted regions may be canceled Users outside India access the Website at their own risk 16. Privacy Reference Use of this Website is also governed by our Privacy Policy, which explains how user data is collected and used. 17. Termination We reserve the right to: Suspend or terminate access without prior notice Remove user accounts for violation of these Terms 18. Governing Law & Jurisdiction Governed by laws of India Jurisdiction: Mumbai, Maharashtra Disputes may be resolved via arbitration under applicable laws 19. Website Security Users must not: Attempt to hack, probe, or breach security Spread malware or viruses Interfere with Website operations Violations may result in legal action. 20. User-Generated Content Any feedback, reviews, or comments submitted: Become the property of Vinner Healthcare May be used for marketing or improvement purposes Must not violate any laws or rights 21. Disclaimer: These statements have not been evaluated by the U.S. Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease. The information provided on this Website and related materials is for general informational purposes only and is not intended as medical advice. Products are classified as dietary supplements / traditional wellness products Not a substitute for professional medical advice, diagnosis, or treatment Consult a licensed healthcare professional before use, especially if pregnant, nursing, taking medication, or having a medical condition Discontinue use and consult a physician if any adverse reactions occur Keep out of reach of children Results may vary from individual to individual. 22. Updates to Terms We may update these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of updated Terms.